Monthly Archives: August 2016

Surface 4 OSD PXE – Failed to get client identity (80004005)

Using SCCM 2012 R2 and PXE OSD:

When PXE imaging a brand new Surface 4, it would fail at the start and reboot. Pressing F8 to load up a command window and read the X:\Windows\temp\smsts.log it showed “Failed to get client identity (80004005)”

This error is because the date and time is wrong in the BIOS. Only problem with the Surface 4 is that you can’t change the date and time in the BIOS.

The fix was to boot the Surface 4 up into the OEM Windows 10, I realised the date and time was wrong in there so I changed it and applied the latest firmware MSI from https://www.microsoft.com/en-au/download/details.aspx?id=49498

After a few restarts and when the firmware was successfully updated, the imaging process worked fine.

Advertisements